Define Survey allows you to add various questions that would be a part of the user survey. Along with adding questions, you can also add the satisfaction levels that will be displayed as answers to each of the questions from which the user has to choose the best answer that will describe their experience.

To add a Survey question

1. Click + Add Question button in the Question tab. The question window pops up.
2. Enter the question in the text area provided.
3. Click Save. The question is added to the survey and is displayed in the Define Survey page under the Questions tab.

To change the order of the questions, click the Move up or Move Down link against the corresponding question.

To add the satisfaction levels

1. Click Satisfaction Levels tab
2. Click + Add Level button. The Satisfaction Level window pops up.
3. Enter the value of the satisfaction level in the text area provided.
4. Click Save. The level will get appened to the end of the list. You can move the same up or down the list of satisfaction levels, by clicking Move up or Move Down links.

The order of the levels determines the value that is associated with each level. The satisfaction level that is on top of the list will mean that it is the lowest satisfaction level and will be associated qith the value 1. The reports will be generated based on the values associated to each of the satisfaction levels.