You can create Preventive Maintenance Task for regular maintenance such
as
changing printer toner every month or perform a regular service
shutdown. You can create a Preventive Maintenance Task in two steps :
Create a Task Template
Specify the task template on how request must be generated. If you
are trying to create a preventive maintenance task for changing printer
cartridges, you can specify the request to be open and of level tier 1.
It can be assigned to a group so that any technicians can take this
task. You can also set priority level based on the printer’s usage.
You can specify title and content of the task. Based on this task
template, maintenance task will be generated as per your schedule.
Click the Next button to move
to Scheduling part.
Task Scheduling
To schedule a task, select the time frame from the listed options :
- Daily Schedule
- Weekly Schedule
- Monthly Schedule
- Periodic Schedule
- One Time Schedule
Say, if you want to schedule monthly task to change printer
cartridges, you can select monthly schedule, select the check box every
month and choose the date (say 3rd of every month) and choose the time
(say 1500 hrs). Once you save this schedule, a task to change
cartridge will be sent to you every month on 3rd at 1500 hrs. This
preventive maintenance tasks can help you reduce
you incoming maintenance calls.
Enter the schedule details.
Click Save to save the Preventive Maintenance Task .